.page-contact {
  background: var(--paper);
  color: var(--ink);
  padding-bottom: 64px;
}

.contact-shell {
  max-width: 1220px;
  margin-inline: auto;
  padding-inline: 20px;
}

/* ===== 首屏反馈台 ===== */
.contact-masthead {
  padding-top: 96px;
  padding-bottom: 48px;
  background: var(--paper);
  border-bottom: 3px solid var(--ink);
}

.contact-masthead-panel {
  background: var(--yellow);
  border: 3px solid var(--ink);
  box-shadow: 6px 6px 0 var(--ink);
  padding: 24px 18px;
  margin-inline: 8px;
}

.contact-masthead-grid {
  display: grid;
  gap: 24px;
  margin-top: 20px;
}

.contact-kicker {
  display: inline-block;
  font-family: var(--font-num);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.08em;
  background: var(--ink);
  color: var(--yellow);
  padding: 4px 10px;
  margin-bottom: 10px;
}

.contact-masthead h1 {
  font-size: clamp(32px, 6vw, 54px);
  font-weight: 900;
  line-height: 1.14;
  border-left: 8px solid var(--magenta);
  padding-left: 12px;
  margin: 0 0 16px;
}

.contact-lead {
  font-size: 15px;
  line-height: 1.75;
  margin-bottom: 18px;
}

.contact-masthead-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.contact-masthead-media {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 12px;
}

.contact-masthead-media img {
  display: block;
  width: 200px;
  height: 200px;
  max-width: 100%;
  border: 3px solid var(--ink);
  background: var(--white);
  box-shadow: 6px 6px 0 var(--ink);
}

.contact-masthead .vert-note {
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.1em;
  color: var(--ink);
  writing-mode: vertical-rl;
}

/* ===== 分区标题 ===== */
.contact-section-head {
  margin-bottom: 28px;
  border-bottom: 3px solid var(--ink);
  padding-bottom: 14px;
}

.contact-section-eyebrow {
  display: flex;
  align-items: center;
  gap: 8px;
  font-family: var(--font-num);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.06em;
  color: var(--magenta-ink);
  margin-bottom: 6px;
}

.contact-section-num {
  display: inline-block;
  background: var(--ink);
  color: var(--yellow);
  font-family: var(--font-num);
  font-size: 12px;
  font-weight: 700;
  padding: 2px 8px;
}

.contact-section-head h2 {
  font-size: 28px;
  font-weight: 900;
  line-height: 1.2;
  margin: 0 0 4px;
}

.contact-section-note {
  font-size: 14px;
  color: rgba(26, 26, 46, 0.7);
}

/* ===== 联系渠道 ===== */
.contact-channels {
  background: var(--db-blue);
  padding: 56px 0 60px;
}

.contact-channels .contact-section-head {
  border-color: rgba(255, 255, 255, 0.4);
}

.contact-channels .contact-section-eyebrow {
  color: rgba(255, 255, 255, 0.85);
}

.contact-channels .contact-section-head h2 {
  color: var(--white);
}

.contact-channels .contact-section-note {
  color: rgba(255, 255, 255, 0.7);
}

.contact-card-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 18px;
  margin-right: 6px;
  margin-bottom: 6px;
}

.contact-channel-card {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: 10px;
  min-height: 220px;
  padding: 22px 18px;
  border: 3px solid var(--ink);
  box-shadow: 6px 6px 0 rgba(26, 26, 46, 0.4);
  text-decoration: none;
  color: var(--ink);
  transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.contact-channel-mail {
  background: var(--magenta);
}

.contact-channel-phone {
  background: var(--cyan);
}

.contact-channel-addr {
  background: var(--orange);
}

.contact-channel-top {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.contact-channel-code {
  font-family: var(--font-num);
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.1em;
  color: rgba(26, 26, 46, 0.7);
}

.contact-channel-flag {
  display: inline-block;
  font-family: var(--font-num);
  font-size: 12px;
  font-weight: 700;
  background: var(--yellow);
  border: 2px solid var(--ink);
  box-shadow: 2px 2px 0 var(--ink);
  padding: 2px 8px;
}

.contact-channel-type {
  font-size: 19px;
  font-weight: 900;
}

.contact-channel-value {
  display: block;
  font-family: var(--font-num);
  font-size: 20px;
  font-weight: 700;
  line-height: 1.4;
  overflow-wrap: anywhere;
  word-break: break-all;
}

.contact-channel-value-cn {
  font-family: var(--font-body);
  font-size: 16px;
  font-weight: 700;
  word-break: normal;
  overflow-wrap: anywhere;
}

.contact-channel-foot {
  margin-top: auto;
  padding-top: 12px;
  border-top: 2px solid var(--ink);
  font-size: 13px;
  font-weight: 700;
}

/* ===== 反馈类型 ===== */
.contact-types {
  background: var(--paper);
  padding: 56px 0 60px;
}

.contact-type-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 12px;
  padding-right: 6px;
  padding-bottom: 6px;
}

.contact-type-grid .tag {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  margin: 0;
  padding: 14px 14px;
  border: 2px solid var(--ink);
  box-shadow: 3px 3px 0 var(--ink);
  border-radius: 0;
  font-family: var(--font-body);
  font-weight: 700;
  font-size: 14px;
  color: var(--ink);
}

.contact-type-grid .tag-yellow {
  background: var(--yellow);
}

.contact-type-grid .tag-magenta {
  background: var(--magenta);
}

.contact-type-grid .tag-cyan {
  background: var(--cyan);
}

.contact-type-grid .tag-blue {
  background: var(--blue);
}

.contact-type-grid .tag-orange {
  background: var(--orange);
}

.contact-type-grid .tag-violet {
  background: var(--violet);
}

.contact-type-index {
  display: inline-block;
  background: var(--ink);
  color: var(--yellow);
  font-family: var(--font-num);
  font-size: 11px;
  font-weight: 700;
  padding: 2px 6px;
}

/* ===== 处理时效 ===== */
.contact-response {
  background: var(--dg-green);
  padding: 56px 0 60px;
}

.contact-response-inner {
  display: grid;
  gap: 28px;
}

.contact-response .contact-section-eyebrow {
  color: rgba(255, 255, 255, 0.85);
}

.contact-response .contact-section-head {
  border: 0;
  padding: 0;
  margin: 0;
}

.contact-response h2 {
  font-size: 28px;
  font-weight: 900;
  color: var(--yellow);
  margin: 4px 0 16px;
}

.contact-response-bar {
  background: var(--yellow);
  color: var(--ink);
  border: 3px solid var(--ink);
  box-shadow: 6px 6px 0 rgba(255, 255, 255, 0.18);
  font-size: 16px;
  font-weight: 700;
  line-height: 1.6;
  padding: 16px 18px;
  margin: 0 0 20px;
}

.contact-response-steps {
  display: flex;
  flex-direction: column;
}

.contact-step {
  display: flex;
  align-items: center;
  gap: 14px;
  padding: 12px 0;
  border-bottom: 2px dashed rgba(255, 255, 255, 0.3);
  color: var(--white);
  font-size: 14px;
  font-weight: 700;
}

.contact-step:first-child {
  border-top: 2px dashed rgba(255, 255, 255, 0.3);
}

.contact-step-num {
  flex: 0 0 auto;
  font-family: var(--font-num);
  font-size: 12px;
  font-weight: 700;
  border: 2px solid rgba(255, 255, 255, 0.6);
  background: rgba(255, 255, 255, 0.12);
  padding: 4px 10px;
}

.contact-response-media {
  display: flex;
  align-items: center;
  justify-content: center;
}

.contact-response-media img {
  display: block;
  width: 100px;
  height: 100px;
  max-width: 100%;
  border: 3px solid var(--yellow);
  box-shadow: 6px 6px 0 rgba(26, 26, 46, 0.5);
  background: rgba(255, 255, 255, 0.08);
}

/* ===== 继续浏览 ===== */
.contact-next {
  background: var(--paper);
  padding: 56px 0 8px;
}

.contact-next-grid {
  display: grid;
  grid-template-columns: 1fr;
  gap: 18px;
  margin-right: 6px;
  margin-bottom: 6px;
}

.contact-next-card {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 8px;
  padding: 24px;
  background: var(--white);
  border: 3px solid var(--ink);
  box-shadow: 6px 6px 0 var(--ink);
  text-decoration: none;
  color: var(--ink);
  transition: transform 0.2s ease, box-shadow 0.2s ease;
}

.contact-next-code {
  display: inline-block;
  font-family: var(--font-num);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.08em;
  background: var(--cyan);
  border: 2px solid var(--ink);
  box-shadow: 2px 2px 0 var(--ink);
  padding: 3px 8px;
}

.contact-next-info .contact-next-code {
  background: var(--violet);
  color: var(--white);
}

.contact-next-card strong {
  font-size: 20px;
  font-weight: 900;
}

.contact-next-card > span:nth-of-type(2) {
  font-size: 14px;
  line-height: 1.6;
}

.contact-next-arrow {
  margin-top: 6px;
  font-family: var(--font-num);
  font-size: 13px;
  font-weight: 700;
  background: var(--yellow);
  border: 2px solid var(--ink);
  padding: 4px 10px;
  box-shadow: 2px 2px 0 var(--ink);
}

/* ===== 悬停 ===== */
@media (hover: hover) {
  .contact-channel-card:hover,
  .contact-next-card:hover {
    transform: translate(-2px, -2px);
    box-shadow: 8px 8px 0 rgba(26, 26, 46, 0.5);
  }
}

/* ===== 响应式 ===== */
@media (min-width: 720px) {
  .contact-masthead-grid {
    grid-template-columns: 1fr auto;
    align-items: center;
  }

  .contact-masthead-panel {
    margin-inline: 0;
    box-shadow: 10px 10px 0 var(--ink);
  }

  .contact-card-grid {
    grid-template-columns: repeat(2, 1fr);
  }

  .contact-next-grid {
    grid-template-columns: repeat(2, 1fr);
  }
}

@media (min-width: 900px) {
  .contact-type-grid {
    grid-template-columns: repeat(4, 1fr);
  }

  .contact-masthead h1 {
    font-size: 56px;
  }

  .contact-masthead-panel {
    padding: 36px 40px;
  }
}

@media (min-width: 1024px) {
  .contact-card-grid {
    grid-template-columns: repeat(3, 1fr);
  }

  .contact-response-inner {
    grid-template-columns: 1fr 180px;
    align-items: center;
    gap: 40px;
  }

  .contact-response-media {
    order: 2;
  }
}